We take control of your credit hire and repair claims from payment pack stage onwards.

When the claim enters our system, it is scanned along with any attached and subsequent correspondence. This creates a paperless claims environment which accelerates processing and removes the risk of lost information.

We extract all relevant data from the claim and systematically analyse each element to determine the key facts, checking information at source where appropriate. Our systems support us in making accurate objective judgements, creating detailed proposals that our credit-hire specialists use to negotiate a full and final settlement. We always insist on signed acceptance of our proposal from the third party representative.

Our CAS service produces a rolling schedule of settlements for you to raise payments.

We provide extensive management information and business intelligence reports, helping you deliver significant operational improvements.

Benefits

• Significant reductions in invoice value
• Lower frictional and operational claims costs
• Settlements signed as full and final to minimise future debt lists
• Complete process transparency via dashboard
• Professional negotiators maximise settlement
• Consistency across 100% of claims outsourced
• Comprehensive management information and business intelligence drives internal improvements and benchmarks performance